Refund and Return Policy

Effective Date: 01/02/2026

This Refund Policy outlines how Ebocify (“Company,” “we,” “our,” or “us”) handles refunds for digital products purchased through our platform.

By making a purchase, you agree to this policy.

1. Nature of Products

Ebocify provides digital products, including but not limited to:

• eBooks
• Courses
• Templates
• Tools and educational content

All products are delivered electronically and are non-tangible.

2. Refund Policy

We offer a 14-day refund policy on all purchases.

If you are not satisfied with your purchase, you may request a refund within 14 days of the purchase date.

Refunds will be processed in accordance with Paddle’s refund policy.

3. When Refunds May Apply

You may request a refund within 14 days in situations including, but not limited to:

• You are not satisfied with the product
• You experienced technical issues accessing the product
• You were charged incorrectly or made a duplicate purchase

4. When Refunds May Not Be Granted

While we aim to be fair, refunds may be declined in cases such as:

• Repeated or excessive refund requests
• Abuse of the refund policy
• Fraudulent or suspicious activity

All refund requests are subject to review.

5. Refund Request Process

To request a refund:

• Contact us within 14 days of your purchase
• Provide your order details or transaction ID
• Briefly explain your reason for the request

Contact Email: support@ebocify.com

6. Payment Processing

All payments are processed securely through Paddle, which acts as the Merchant of Record.

Approved refunds will be issued via Paddle and may take several business days depending on your payment provider.

7. Support First Approach

If you experience any issues with your purchase, we encourage you to contact us first.

We are committed to helping you resolve any problems and get the most value from our products.

8. Policy Updates

We may update this Refund Policy from time to time.

Any changes will be posted on this page and will take effect immediately upon publication.

9. Contact Information

If you have any questions, please contact us:

Email: support@ebocify.com
Website: https://ebocify.com

By purchasing from Ebocify, you acknowledge that you have read and agreed to this Refund Policy.