Digital Delivery Policy

Effective Date: 01/02/2026

This Digital Delivery Policy outlines how digital products are delivered by Ebocify (“Company,” “we,” “our,” or “us”) after a successful purchase.

By purchasing from Ebocify, you agree to this policy.

1. Nature of Digital Products

Ebocify provides digital products including, but not limited to:

• Ebooks
• Online courses
• Podcasts
• Templates
• Tools and educational content

All products are delivered electronically and no physical items will be shipped.

2. Delivery Method

Upon successful payment, your digital product(s) will be delivered through one or more of the following methods:

• Instant download link on the confirmation page
• Email delivery with access instructions
• Access via your user account (if applicable)

3. Payment Processing

All transactions are securely processed through Paddle, our authorized payment provider.

Delivery will only occur after successful payment confirmation from Paddle.

4. Delivery Timeframe

• Most products are delivered instantly after payment
• In some cases, delivery may take up to 24 hours due to technical or verification processes

If you do not receive your product within this timeframe, please contact us.

5. Access Issues

If you experience issues accessing your digital product:

• Check your spam/junk email folder
• Ensure the correct email was used during purchase
• Contact our support team for assistance

We will make reasonable efforts to ensure you receive your purchased product.

6. Download Limitations

For security and anti-piracy purposes:

• Once purchased, your download link will remain active indefinitely, allowing you to access your product whenever needed. However, we recommend saving your files immediately to your personal device or cloud storage.

• Access may be restricted to a limited number of downloads or devices

If you require additional access, please contact support.

7. User Responsibility

You are responsible for:

• Providing a valid email address
• Maintaining access to your email or account
• Ensuring your device meets the technical requirements to access the product

Ebocify is not responsible for delivery issues caused by incorrect user information. And also Ebocify is not responsible for products sent to an incorrect email address provided by the user.

8. Technical Requirements

Some products may require:

• Internet access
• Compatible software (e.g., PDF reader, media player)
• Updated browser or device

It is your responsibility to ensure compatibility.

9. Failed Delivery

If delivery fails due to technical reasons on our side, we will:

• Re-send the product
• Provide alternative access
• Offer support until the issue is resolved

10. No Physical Shipping

Ebocify does not provide physical shipping. All products are delivered digitally only.

11. Contact Information

If you have any questions or issues regarding delivery, please contact us:

Email: support@ebocify.com
Website: https://ebocify.com

By purchasing from Ebocify, you acknowledge and agree to this Digital Delivery Policy.